Send Plants FAQ

How does shipping work? 

Send Plants offers a large selection of delivery options to fit into your gifting needs. Please note that we only count business days in the shipping methods. As an example the Express method is 1 - 2 business days. Business days for Send Plants are Tuesday – Friday.

  • Next Day Delivery: Place an Order on a Business Day Before 2pm EST 
  • Express Gift Delivery: 1 - 2 Business Days
  • Standard Gift Delivery: 3 - 4 Business Days
  • Economy Gift Delivery: 5 - 8 Business Days
  • Same Day Delivery when placing an order prior to 2pm in the delivery zip code. Please note that only a selection of our plants are available for same day delivery. These plants will have a same day tag on the product photo.

 

How do I order a plant to be delivered to a hospital?

When you are placing an order to be delivered to a hospital please include as much information as you know. Include the name of the hospital, the sdepartment or floor and even the room number if you are aware of it. 

How are the plants delivered?

If you ordered a same day plant, the plant will be delivered by a local florist partner. If you placed an order for a non-same day item the plant will be shipped in a gift box and delivered with wrapping and it a container.

I received a discount code, where do I enter it?

You will enter the discount code that you have been given on the payment page. When you are asked for your email address and shipping address, there will also be a place on the page for a 'discount code'. Each customer can only use one discount code at a time.

Can I place more than one plant delivery at a time?

Currently you can order multiple gift baskets at one time, but all the gift baskets need to be delivered to the same address. If you are hoping to send multiple gift baskets to different delivery addresses, each address would need a separate order. 

I tried to check-out and the product was no longer available, what happened?

At times inventory for a specific item may no longer be available, even if that item is currently in your cart. This is especially true for gift baskets during the holiday season. We encourage you to purchase plants early, especially for Christmas. 

 

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