10/01/2022
Send Plants understands that you care about how we collect, use, and share information when you interact with our websites, social media sites and handles, email, and online services (our “Services”), and we value the trust you place in us. This Privacy Policy explains:
We also include specific disclosures for residents of California.
This Policy applies when you interact with us through our Services. It also applies anywhere it is linked. It does not apply to non-Send Plants websites and mobile applications that may link to the Services or be linked to or from the Services; please review the privacy policies on those websites and applications directly to understand their privacy practices.
Information We Collect
Information You Provide to Us
Some of the Services may include features or services that permit you to enter contact information and other information about you. We collect and store any information you enter on our Services. This includes:
When you complete a transaction on our site, payment information and associated contact information are collected by payment processors acting on our behalf, including payment processing services with whom you may have an account. We do not store payment card information, though if you choose to create an account with us, we receive and store the last four digits of your card and the expiration date, as well as a token that allows us to charge your preferred card in the future, on our network. If you pay for a transaction using a service with whom you have created account, that service may store and use your information according to its privacy policy.
Information We Collect From Others
We may receive information about you from third parties in order to allow us to provide joint service offerings or inform you about products that we think you may be interested in. This includes:
Information We Collect Automatically
When you interact with the Services, certain information about your use of our Services is collected automatically. This includes:
Much of this information is collected through cookies, web beacons, and other tracking technologies, as well as through your web browser or device. Send Plants relies on partners to provide many features of our sites and Services using data about your use of Send Plants and other sites.
Below is a list of these partners we engage with and a link to their privacy notices, which may contain more information about their use of your data and how to exercise your options regarding tracking.
Category |
Partner |
Analytics and Personalized Advertising |
|
Personalized Advertising |
|
Personalized Advertising and Social Media |
|
Personalized Advertising and Social Media |
|
Hosting Services |
|
Analytics |
|
|
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Most web browsers automatically accept cookies but, if you prefer, you can usually modify your browser setting to disable or reject cookies. If you delete your cookies or if you set your browser to decline cookies, some features of the Services may not be available, work, or work as designed. You may also be able to opt out of or block tracking by interacting directly with the other companies who conduct tracking through our Services.
How WeUse and Protect Your Information
We may use the information we collect from you for the following purposes:
How We Secure the Information We Collect From or About You
We use a combination of physical, technical, and administrative safeguards to protect the information we collect through the Services. While we use these precautions to safeguard your information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf.
How We Share Your Information
Additional Information About our Data Collection and Sharing Practices
Sharing of Aggregated Data
We may share aggregated or de-identified data at our discretion, including with marketing agencies, media agencies and analytics providers. These other companies will not be able to relate this data to identifiable individuals.
Combination of Information
We may combine information from the Services together and with other information we obtain from our business records.
Change of Ownership or Corporate Organization
We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Policy.
Cross-border Transfer of Data
If you use our Services outside of the United States, you understand that we may collect, process, and store your information in the United States and other countries. The laws in the U.S. regarding information may be different from the laws of your state or country. Any such transfers will comply with safeguards as required by relevant law. By using the Services, you consent to the collection, international transfer, storage, and processing of your data.
Sharing of Medical or Health Information
To the extent that we receive protected health information about you, that information is subject to electronic disclosure to the extent permitted by applicable law.
Your Options and Rights Regarding Your Information
Please visit the “My Account” page to update your contact information and payment method.
If at any time you would like to unsubscribe from receiving future emails, you can click the unsubscribe link at the bottom of any email newsletter, or email us at wecare@sendplants.com and we will promptly remove you from all correspondence.
You can learn more about ad serving companies and the options available to limit their collection and use of your information by visiting the websites for the Network Advertising Initiative, the Digital Advertising Alliance, and the European Interactive Digital Advertising Initiative. Similarly, you can learn about your options to opt out of mobile app tracking by certain advertising networks through your device settings and by resetting the advertiser ID on your Apple or Android device.
Please note that opting out of advertising networks services does not mean that you will not receive advertising while using our Services or on other websites, nor will it prevent the receipt of interest-based advertising from other companies that do not participate in these programs. It will, however, exclude you from interest-based advertising conducted through participating networks, as provided by their policies and choice mechanisms. If you delete your cookies, you may also delete your opt-out preferences.
Your California Privacy Rights
Persons with disabilities may obtain this notice in alternative format upon request by contacting us at wecare@sendplants.com or calling 800-420-4883.
California Shine the Light
Residents of the State of California have the right to request information from us regarding third parties to whom we have disclosed certain categories of information during the preceding year for those third parties’ direct marketing purposes. If you are a California resident and would like to make such a request, please contact us using the contact information here.
California Consumer Privacy Act
The California Consumer Privacy Act (“CCPA”) provides California residents with rights to receive certain disclosures regarding the collection, use, and sharing of information about them, as well as rights to know/access, delete, and limit sharing of personal information. You have the right to be free from discrimination based on your exercise of your CCPA rights.
To the extent that we collect personal information that is subject to the CCPA, that information, our practices, and your rights are described below.
Notice at Collection Regarding the Categories of Personal Information Collected
You have the right to receive notice of the categories of personal information we collect, and the purposes for which we use personal information. You also have the right to know about the sources of the personal information and to whom it is disclosed or sold. The categories we use below to describe personal information are those enumerated in the CCPA.
Entities to whom we disclose information for business purposes are service providers, which are companies that we engage to conduct activities on our behalf. Service providers are restricted from using personal information for any purpose that is not related to our engagement.
Entities to whom we “sell” information are third parties. Under the CCPA, a business “sells” personal information when it discloses it to a company for monetary or other benefit. A company may be considered a third party either because the purpose for its sharing of personal information is not for an enumerated business purpose under California law, or because its contract does not restrict it from using personal information for other purposes.
We collect this personal information from the sources described in the Information We Collect section above for the purposes described in the How We Use Your Information section above.
Information Type |
Collected |
Disclosed to? |
Sold to? |
Personal Identifiers
|
· Contact information (name, phone number, address) · Social media handles and account information |
Service Providers |
Not sold
|
Health Information |
· Protected health information · Physical or mental status or ailments |
Service Providers |
Not sold |
Payment Information |
· Payment card data · Bank account information |
Service Providers |
Not sold |
Protected Classifications |
· Age · Date of Birth · Gender · Race · Ethnic origin · Disability status · Sexual orientation |
Service Providers |
Not sold |
Commercial Information
|
· Transaction information · Billing and payment records · Order history |
Service Providers |
Advertising partners Business partners |
Geolocation Information |
· Coarse information (e.g., ZIP code, IP address) |
Service Providers |
Advertising partners |
Internet or Electronic Network Activity Information |
· IP address · Device identifier (e.g., MAC) · Advertising identifier (e.g., IDFA, AAID) · Information provided in URL string (e.g., search keywords) · Cookie or tracking pixel information · Information about your interaction with our website, app, or email correspondence |
Service Providers |
Advertising partners |
Audio, Electronic, Visual, Thermal, Olfactory, or Similar Information |
· Call recording (e.g., customer service calls) · Photographs |
Service Providers |
Not sold |
Professional or Employment-Related Information |
· Current employer · Employment history |
Service Providers |
Not sold |
Education Information |
· Education history · Level of education |
Service Providers |
Not sold |
Inferences Drawn About You |
· User profile · Interests · Preferences |
Service Providers |
Not sold |
Right to Opt Out of Sale of Personal Information to Third Parties
You have the right to opt out of any sale of your personal information by us to third parties. To exercise your right to opt out of the sale of your personal information, please use the contact information here.
Please note that your right to opt out does not apply to our sharing of personal information with service providers.
Right to Know and Request Access to and Deletion of Personal Information
You have the right to request access to personal information collected about you and information regarding the source of that personal information, the purposes for which we collect it, and the third parties and service providers with whom we share it. You also have the right to request in certain circumstances that we delete personal information that we have collected directly from you. We may have a reason under the law why we do not have to comply with your request, or why we may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.
How to Submit an Access or Deletion Request
You may submit a request to exercise your rights to know/access or delete your personal information through the following means:
You may authorize another individual or a business registered with the California Secretary of State, called an authorized agent, to make requests on your behalf through these means.
Verification Procedures
We must verify your identity for everyone’s protection, so we may require you to provide us with verification information prior to accessing any records containing personal information about you. We do this by:
We will use the information you provide for verification only for the purpose of verification. We may have a reason under the law why we do not have to respond to your request, or respond to it in a more limited way than you anticipated. If we do, we will explain that to you in our response.
Notice Regarding Participation in Financial Incentives
We may run promotions from time to time whereby we incentivize a customer to provide certain pieces of information with us or allow us to retain or share their information; for example, we may offer a one-time discount if an individual signs up for our email marketing list. We will provide you with more information about these incentives when you sign up, and participation is voluntary. If you change your mind, you may opt out at any time.
Information for Nevada Residents
Residents of the State of Nevada have the right to opt out of the sale of certain pieces of their information to other companies who will sell or license their information to others. At this time, Send Plants does not engage in such sales. If you are a Nevada resident and would like more information about our data sharing practices, please email wecare@sendplants.com.
Changes to This Policy
We may make changes to this Policy from time to time. We will post any changes here, and such changes will become effective when they are posted. Your continued use of our Services following the posting of any changes will mean you accept those changes.
For questions about our privacy practices, contact us at:
Send Plants
143 Mill Rock Rd E Old Saybrook, CT 06475
800-420-4883
Email: wecare@sendplants.com